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Customer Care & Trust Center
Real Customer Celebrations & Guarantees ⭐
Over 48,000+ parties styled across Delhi NCR, Mumbai, Bangalore, and across India. Here is our promise to you.
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15-Min Setup Guarantee
If our guided arch tape and balloon pairing takes longer than 20 minutes, our decorator team is available live on WhatsApp video call to assist you.
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Same-Day Metro Dispatch
Orders placed before 4:00 PM are dispatched same-day via express air courier with live SMS & WhatsApp tracking links.
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Zero Wall Paint Damage
Our heavy-duty glue dots are non-toxic, peel-clean adhesive dots designed specifically for Indian interior emulsion paint. Zero drywall peeling.
What Hosts Say About Us
★★★★★
"Ordered the 1st birthday pastel arch kit for my daughter. Every single balloon was intact, and the arch tape made me feel like a professional decorator! Everyone loved the photos."
Pooja Malhotra
Verified Host • Delhi
★★★★★
"The AI Room Stager feature is genius! Uploaded my living room wall, picked Option 2, and ordered in 1 minute. The silver tinsel curtain + LED fairy lights looked magical."
Vikram Deshmukh
Verified Host • Mumbai
★★★★★
"Super fast delivery! Got it the next afternoon before our anniversary surprise party. Having the 100 glue dots included saved us a trip to the store."
Ananya & Rohan
Verified Host • Bangalore
Transparent Celebrations
Store Guarantees & Legal Policies
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Privacy Policy
We strictly value your celebration privacy. Your personal information, delivery addresses, phone numbers, and WhatsApp contact details are encrypted and used solely for fulfilling your party orders, sharing tracking links, and sending requested celebration vouchers. We never sell or share customer data with third-party advertisers.
✓ 256-Bit SSL Encryption • Zero Spam Promise
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Terms of Joy & Service
All CelebratePRO.in combos arrive 100% itemized according to our published Bill of Materials. By placing an order, hosts receive our 15-minute DIY unboxing guarantee, including garland arch tape and non-damaging adhesive glue dots. Same-day metro dispatch applies to orders placed before 4:00 PM IST across supported Indian pincodes.
✓ Verified GST Invoicing • 100% Bill of Materials
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Refunds & 100% Replacement
If any balloon arrives punctured or any item is missing from your box, message our WhatsApp Emergency Concierge with a photo. Because parties cannot wait, we dispatch immediate replacements or issue instant store credit within 2 hours. Unopened complete boxes can be returned within 7 days of delivery.
✓ Hassle-Free Emergency Dispatch • 7-Day Returns
Have a Question or Need a Custom Theme?
Our party decor team is online 7 days a week from 9:00 AM to 9:00 PM.